What is the technology behind the Digital Front Door?
The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers.
The tool also incorporates a knowledge base to ensure responses are relevant and correct. All returned answers are provided with links to the original sources
