We’ve heard of hallucinations and other caveats of GenAI products. How can we rely on the Digital Front Door’s responses and be confident the generative AI is providing a correct response?
Like all AI tools, the Digital Front Door should be used as a supportive resource rather than a definitive source of truth. Users are encouraged to apply independent judgement when evaluating responses. To enhance reliability: Every response includes links to the original materials, allowing users to verify the information themselves. Content is pulled from a […]
What is the technology behind the Digital Front Door?
The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers. The […]
How are resources selected to be included in the tool?
During development, a small group of organizations, with assets that have been developed to support improvement in health workforce-related issues, were invited to share resources from their organization. Participants were supportive and enthusiastic about the potential for their intellectual property to find a broader audience through the tool. Through their participation, a repository of materials […]
What is the purpose of the pilot phase?
The pilot phase is focused on refining the Digital Front Door before its full launch in June 2025. During this phase: Users can test the intelligent search and AI-powered responses. Feedback will improve content quality, performance, and user experience. Collaboration will drive continuous enhancements. This phase will help ensure the Digital Front Door evolves into […]
Is there any plan to include additional sources / data?
We are continuously working to expand the platform and plan to add more content in future iterations. If your organization would like to contribute, you can suggest resources for inclusion through the Feedback feature in the navigation bar.
If a resource is frequently updated due to rapidly evolving content, will the platform remain up to date and link to the latest version?
Yes. Resources available in the Digital Front Door are regularly updated in collaboration with a small group of non-profits and pan-Canadian health organizations that have volunteered to share and maintain content.
Are all resources publicly available?
Most resources within the Digital Front Door are freely accessible, but some may link to external reports or tools that require registration or subscription through the original publisher.
Where does the Digital Front Door source its data from?
This pilot version of the Digital Front Door contains resources from a small group of non-profits and pan-Canadian health organizations that volunteered to share their resources. Responses are all returned with links to the original source materials and a list of the available library can be accessed through the navigation bar.