The Digital Front Door contains resources from participating non-profits and Pan-Canadian Health Organizations that volunteered to share their resources. Responses are all returned with links to the original source materials, and a list of the available links can be accessed through the ‘library’ button.

Most resources within the Digital Front Door are freely accessible, but some may link to external reports or tools that require registration or subscription through the original publisher.

Yes. Resources available in the Digital Front Door are regularly updated in collaboration with the non-profits and Pan-Canadian Health Organizations that have volunteered to share and maintain content.

We are continuously working to expand the platform and plan to add more content in future iterations. If your organization would like to contribute, you can suggest resources for inclusion through the Feedback button.

• During development, a small group of organizations, with assets that have been developed to support improvement in health workforce-related issues, were invited to share resources from their organization. Participants were supportive and enthusiastic about the potential for their intellectual property to find a broader audience through the tool. Through their participation, a repository of materials was developed.
• The Digital Front Door underwent a pilot phase that was intentionally small and curated to validate the concept and assess the tool’s functionality, including the reliability of its generative AI components. During this phase, the repository was not intended to be exhaustive.
• We are currently expanding the platform and adding more content.

• The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers.
• The tool also incorporates a knowledge base to ensure responses are relevant and correct. All returned answers are provided with links to the original sources.

• • Like all AI tools, the Digital Front Door should be used as a supportive resource rather than a definitive source of truth. Users are encouraged to apply independent judgement when evaluating responses.
  • To enhance reliability:
    • Every response includes links to the original materials, allowing users to verify the information themselves.
    • The tool uses a Retrieval-Augmented Generation architecture, which grounds responses in a curated repository of materials provided by trusted partners. This significantly reduces the likelihood of hallucinations.
    • The tool matches user queries with relevant indexed content using leading-edge search technology to provide grounded responses.
    • All repository materials can be accessed through the library feature, presented in an Excel document that details curated content from partner organizations.
  • The Digital Front Door undergoes rigorous testing and fine-tuning, with internal and external validation by subject matter experts and contributing partners.

• The Digital Front Door is an AI-powered search tool that provides users with AI-generated responses and links to relevant resources based on their queries.
• Leveraging intelligent search technology, the Digital Front Door matches key elements of a user’s question with materials in its closed library – a curated collection of resources built through voluntary contributions from participating organizations.
• These resources are indexed, which means the content is systematically categorized to help the tool quickly retrieve and present the most relevant results.
• Future updates may include additional curated content and enhanced data indexing to improve search accuracy and resource accessibility.

Not yet. Currently, the Digital Front Door can only process and retrieve information from text-based content, such as web pages and PDF documents. It cannot currently extract or interpret information from images, graphs, or videos, even if they are embedded within those formats. We are actively working to enhance the platform’s capabilities in future versions to better support visual and multimedia-based information.

No. The platform is available to anyone that visits our website and is free to use.

Responses are based on curated datasets provided by a small group of non-profits and pan-Canadian health organizations that volunteered to share resources. Responses are all returned with links to the original source materials.

No, this is a non-conversational tool. It retrieves relevant resources based on a user’s queries and does not engage in back-and-forth discussions. It does not retain user information nor create unique profiles of users.

Yes. The Digital Front Door is contained within the Amazon Web Services ecosystem that provides cloud security, guardrails, data protection and access control services used to maintain the platform’s security. Databases that store the repository materials are not accessible to Amazon Web Services and are not shared with third-party model providers.

Health Workforce Canada is the administrator of the Amazon Web Services console and provides back-end access on an as-needed basis for staff permitted to work on components of the tool.

• The Digital Front Door does not save information from user interactions for training or any other purpose. Additionally, any inadvertent sharing of personal information is masked using guardrails embedded within the tool.
• Databases that store the repository materials are not accessible to AWS and are not shared with third-party model providers.

Yes, the tool supports both English and French.

• The Digital Front Door is an AI-powered search tool that provides users with AI-generated responses and links to relevant resources based on their queries.
• Leveraging intelligent search technology, the Digital Front Door matches key elements of a user’s question with materials in its closed library – a curated collection of resources built through voluntary contributions from participating organizations.
• These resources are indexed, which means the content is systematically categorized to help the tool quickly retrieve and present the most relevant results.
• Future updates will include additional curated content and enhanced data indexing to improve search accuracy and resource accessibility.

• The Digital Front Door retrieves resources based on relevance to the user’s query, using generative AI and automated retrieval. While the system is designed to pull from a diverse range of sources, the way results are ranked may depend on factors such as keyword matching and content structure.
• All retrieved resources include a summary and a direct link to the original source. Users should always refer to the original source.