We’ve heard of hallucinations and other caveats of GenAI products. How can we rely on the Digital Front Door’s responses and be confident the generative AI is providing a correct response?
Like all AI tools, the Digital Front Door should be used as a supportive resource rather than a definitive source of truth. Users are encouraged to apply independent judgement when evaluating responses. To enhance reliability: Every response includes links to the original materials, allowing users to verify the information themselves. Content is pulled from a […]
What is the technology behind the Digital Front Door?
The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers. The […]
How are resources selected to be included in the tool?
During development, a small group of organizations, with assets that have been developed to support improvement in health workforce-related issues, were invited to share resources from their organization. Participants were supportive and enthusiastic about the potential for their intellectual property to find a broader audience through the tool. Through their participation, a repository of materials […]
What is the purpose of the pilot phase?
The pilot phase is focused on refining the Digital Front Door before its full launch in June 2025. During this phase: Users can test the intelligent search and AI-powered responses. Feedback will improve content quality, performance, and user experience. Collaboration will drive continuous enhancements. This phase will help ensure the Digital Front Door evolves into […]