How does the Digital Front Door work?
The Digital Front Door is an AI-powered search tool that provides users with AI-generated responses and links to relevant resources based on their queries. Leveraging intelligent search technology, the Digital Front Door matches key elements of a user’s question with materials in its closed library – a curated collection of resources built through voluntary contributions […]
We’ve heard of hallucinations and other caveats of GenAI products. How can we rely on the Digital Front Door’s responses and be confident the generative AI is providing a correct response?
Like all AI tools, the Digital Front Door should be used as a supportive resource rather than a definitive source of truth. Users are encouraged to apply independent judgement when evaluating responses. To enhance reliability: Every response includes links to the original materials, allowing users to verify the information themselves. The tool uses a Retrieval-Augmented […]
What is the technology behind the Digital Front Door?
The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers. The […]
How are resources selected to be included in the tool?
During development, a small group of organizations, with assets that have been developed to support improvement in health workforce-related issues, were invited to share resources from their organization. Participants were supportive and enthusiastic about the potential for their intellectual property to find a broader audience through the tool. Through their participation, a repository of materials […]