How does the Digital Front Door work?
The Digital Front Door is an AI-powered search tool that provides users with AI-generated responses and links to relevant resources based on their queries. Refer to the Digital Front Door Job Aid to understand how to effectively prompt the tool. Leveraging intelligent search technology, the Digital Front Door matches key elements of a user’s question with materials in […]
We’ve heard of hallucinations and other caveats of GenAI products. How can we rely on the Digital Front Door’s responses and be confident the generative AI is providing a correct response?
Like all AI tools, the Digital Front Door should be used as a supportive resource rather than a definitive source of truth. Users are encouraged to apply independent judgement when evaluating responses. To enhance reliability: Every response includes links to the original materials, allowing users to verify the information themselves. The tool uses a Retrieval-Augmented […]
What is the technology behind the Digital Front Door?
The tool is a generative AI application that provides intelligent search using retrieval-augmented generation (RAG); a technique that combines the strengths of retrieval-based and generation-based models to improve the quality of responses. It retrieves relevant documents or information from a curated repository and uses this data to generate more accurate and contextually appropriate answers. The […]
How are resources selected to be included in the tool?
During development, a small group of organizations, with assets that have been developed to support improvement in health workforce-related issues, were invited to share resources from their organization. Participants were supportive and enthusiastic about the potential for their intellectual property to find a broader audience through the tool. Through their participation, a repository of materials […]